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Privacy Policy for MyWordAI

Effective Date: 15/12/2024

MyWordAI ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and protect your information when you use our website, mywordai.com, and its associated services.

If you have any questions or concerns about this Privacy Policy, you can contact us at:

  • Email: info@mywordai.com

  • Address: 15 Ibiam Street, Uyo, Akwa Ibom State, Nigeria

  • Phone: +2348140970926

1. Information We Collect

We collect the following types of personal information to provide and improve our services:

  • Personal Information: Name, email address, phone number, and other information you provide when you create an account or interact with our services.

  • Payment Information: Payment details are processed securely by Paystack, our third-party payment gateway. We do not store your payment information on our servers.

  • Usage Data: Information about how you use our website, including IP address, browser type, device information, and usage patterns.

2. How We Use Your Information

We use your personal information for the following purposes:

  • Account Creation and Management: To create and manage your account on MyWordAI.

  • Payment Processing: To process payments for our services via Paystack.

  • Service Improvement: To analyze usage trends and improve the functionality, features, and user experience of our website.

  • Communication: To send you updates, newsletters, and information related to our services, as well as to respond to your inquiries.

  • Legal Compliance: To comply with applicable laws, regulations, and legal obligations.

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with the following entities:

  • Payment Processor (Paystack): Your payment details are securely processed by Paystack, and we do not store any payment information.

  • Service Providers: Third-party service providers who assist us with website hosting, data analysis, customer service, and other operational needs.

  • Legal Authorities: We may share information if required to comply with legal obligations or in response to valid legal requests.

4. Data Retention and Deletion

We retain your personal information for as long as it is necessary to fulfill the purposes for which it was collected. You have the right to request the deletion of your personal information at any time.

To request data deletion, please visit the following link: Data Deletion Request and follow the instructions provided.

5. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access and Correction: Request access to the personal data we have collected and ask for corrections.

  • Deletion: Request the deletion of your personal information from our records.

  • Objection: Object to certain uses of your personal information, such as direct marketing.

To exercise any of these rights, please contact us at info@mywordai.com.

6. Security of Your Information

We take reasonable measures to protect your personal information from loss, misuse, and unauthorized access. However, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee absolute security.

7. Children’s Privacy

MyWordAI does not knowingly collect personal information from children under the age of 13. If you believe we have collected information from a child, please contact us immediately at info@mywordai.com, and we will take appropriate action.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Effective Date." We encourage you to review this page periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy, you can contact us at:

  • Email: info@mywordai.com

  • Address: 15 Ibiam Street, Uyo, Akwa Ibom State, Nigeria

  • Phone: +2348140970926

By using our services, you acknowledge that you have read and understood this Privacy Policy. Your continued use of our services constitutes your agreement to this Privacy Policy and any updates that may be made.